Return & Refund Policy

At Chaah-e-meeran, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

1. Return Window

We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.

2. Eligibility Criteria

To be eligible for a return, your item must meet the following conditions:

• The item must be in the same condition that you received it.
• It must be unworn, unused, and unwashed.
• Strict Note: For men’s clothing, washed items are not eligible for return.
• The item must have original tags attached and be in its original packaging.
• A receipt or proof of purchase is required.

3. Return Process

To initiate a return, please contact us at:
chaahemeeran@gmail.com

• Return Address: Once approved, our support team will provide the correct return address. Please do not send items back without contacting us first.
• Shipping Label: If accepted, we will provide a shipping label and instructions.

4. Shipping Fees

• Customer Responsibility: For change-of-mind or size issues, return shipping is paid by the customer.
• Our Responsibility: If the return is due to our error or a defective product, we cover shipping costs.

5. Refunds

Once received and inspected, we will notify you about refund approval. Approved refunds are processed within 10 business days.

Banks or payment providers may take additional time to post the refund.

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Privacy Policy

Last Updated: February 2026

This Privacy Policy explains how Chaah-e-meeran collects, uses, and protects your personal information.

1. Personal Information We Collect

• Contact Information: Name, address, email
• Payment Information: Securely processed via Shopify
• Technical Information: IP address, device, cookies

2. How We Use Your Information

• Process payments
• Fulfill orders
• Send order updates
• Provide customer support
• Prevent fraud
• Improve services

3. Sharing Your Information

We only share information with trusted service providers such as Shopify and delivery partners. We do not sell your personal data.

4. Your Rights

• Access your personal data
• Request corrections
• Request deletion

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Terms of Service

Last Updated: February 2026

1. Overview

This website is operated by Chaah-e-meeran. By using our site, you agree to these terms.

2. Product Accuracy

We strive for accurate product representation but cannot guarantee exact color display on all devices.

3. Pricing & Billing

Prices may change without notice.

4. Relationship with Shopify

Shopify hosts our store but is not responsible for product quality, shipping, or refunds.

5. Prohibited Uses

• Unlawful activities
• Violating regulations
• Infringing intellectual property

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Contact Us

Trading Name: Chaah-e-meeran
Email: chaahemeeran@gmail.com
Address: Sanawan, 34100, Pakistan